Privacy.
Pillcase is built to be quiet, and that goes for what it does with your data, too. This page explains, in plain terms, what leaves your device and what doesn't.
Last updated: April 24, 2026
The short version
- Pillcase has no analytics server and no advertising. We don't collect your medication list, your doses, or your usage patterns. We can't see them.
- Your data syncs privately through your own iCloud account. It is not stored on 185 Labs servers.
- Apple Health access is read-only, and nothing from Health leaves your device.
- Subscriptions are handled by Apple. We see only what the App Store tells us — enough to confirm you have an active subscription.
What Pillcase stores on your device
- The medications you add — their names, doses, shapes, and shades.
- The schedules you set, and the logs of doses you mark as taken, skipped, or snoozed.
- Your preferences: time zone, quiet hours, caregiver settings, and reminder behaviour.
All of this lives in SwiftData on your iPhone, inside the app's sandboxed storage.
iCloud sync
If you're signed into iCloud, Pillcase syncs the data above between your own Apple devices through CloudKit in your private database. 185 Labs has no access to this data. Apple controls the encryption and delivery.
You can review or remove Pillcase's iCloud data at any time in Settings → [your name] → iCloud → Manage Account Storage → Pillcase.
Apple Health
When you choose Import from Health, Pillcase asks iOS for read-only access to the medications you've already set up in the Health app. That list is copied into Pillcase so you don't have to re-enter anything.
Apple's Medications API is strictly read-only, so Pillcase cannot write dose logs back to Health. Health data never leaves your device — not to 185 Labs, and not to anyone else.
You can withdraw Health access at any time from Settings → Privacy & Security → Health → Pillcase.
Notifications
Reminders are scheduled by iOS on your device. Pillcase does not send push notifications from a server. Nothing about the timing, content, or frequency of your reminders is transmitted to us.
Caregiver sharing
Caregiver sharing uses Apple's CloudKit Sharing. When you invite someone, they receive a share URL through the system share sheet. If they accept, iOS gives them access to only the records you shared — nothing more. Pillcase does not broker or store the invitation itself.
You can stop sharing at any time from inside the app. Once stopped, the caregiver loses access immediately.
Subscriptions
Subscription purchases go through Apple's App Store. Apple passes anonymous receipt information to Pillcase so the app can confirm whether you have an active subscription. We do not receive your name, email, payment method, or billing address. Apple's privacy policy applies to that transaction.
Crash diagnostics
If you have Share With App Developers turned on in iOS (Settings → Privacy & Security → Analytics & Improvements), Apple may share anonymized crash reports with us. These contain stack traces, not medication data. You can turn this off at any time.
What we never do
- We do not sell your data.
- We do not share it with advertisers, data brokers, or third-party analytics.
- We do not build profiles of you.
Your rights
You are in control of the data on your device and in your iCloud account. You can:
- Edit or delete any medication, schedule, or log inside Pillcase.
- Remove all Pillcase data by deleting the app and clearing its iCloud data from Settings → [your name] → iCloud → Manage Account Storage → Pillcase.
- Withdraw Health access from Settings → Privacy & Security → Health → Pillcase.
Under laws such as the GDPR and CCPA, you have rights to access, correct, and delete personal data we hold about you. Because Pillcase keeps this data on your device and in your iCloud account rather than on our servers, you exercise those rights directly through the app and iOS. If you need help doing so, email support@pillcase.app.
Children
Pillcase is not designed for children under 13, and we do not knowingly collect data from them. Caregivers can use Pillcase to manage a child's medications, but the Apple ID and the data belong to the adult.
Changes to this policy
If we change anything material, we will update this page and the Last updated date above. If the change affects how your data is handled, we will note it in the app.
Contact
Questions about privacy? Email support@pillcase.app.
Pillcase is made by 185 Labs.